Refund and Returns Policy
Effective Date: July 2nd 2024
Thank you for shopping at Softwares Tracker. This Refund and Return Policy outlines our policies and procedures regarding returns, refunds, and exchanges for purchases made on our website.
Returns
- Eligibility: We accept returns for items within 30 days of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Non-Returnable Items: Some items are not eligible for return, including downloadable software products or products that are marked as non-returnable.
- Return Process: To initiate a return, please contact our customer service team at [Customer Service Email Address] to obtain a Return Merchandise Authorization (RMA) number. You will be responsible for shipping the item back to us at your expense.
- Refund: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] days.
Exchanges
- Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will replace the item at no additional cost to you.
- Exchange Process: To exchange an item for a different one, please contact our customer service team. You may be required to return the original item following the return process outlined above.
Cancellation Policy
- Order Cancellation: You may cancel your order for a full refund if it has not been shipped. Once your order has shipped, it cannot be canceled.
Contact Us
If you have any questions about our Refund and Return Policy, please contact us at:
Softwares Tracker